- Define the main task and location first
- Ask about availability, scope and cost
- Keep your messages and the agreed details
What is the main task and where is the home?
The first two questions are: what help do I need most, and in which emirate and area is the home? Start with the priority, such as childcare or tidying, then mention your type of home without sharing unnecessary private details.
Which arrangement is available and what is the scope?
Third, ask which arrangements are available now; fourth, ask which tasks are included and excluded. Do not assume hourly, live-in or urgent visits exist just because they suit you; ask the provider to confirm.
How is the cost calculated?
The fifth question is about fees and what they include. Ask for a clear quote showing the arrangement, tasks and any extra items before paying. A general price found online is no substitute for a quote that matches your actual request.
What should be clarified before starting?
The sixth question covers instructions and preparations: tools, access arrangements, language and family schedules. Mention special requirements early so expectations do not differ once work begins.
Who do I contact when something changes?
The seventh question is about following up or changing your request. Keep your messages and the agreed details, and ask about the procedure for any change under the provider's terms.
Turn the list into a clear enquiry
Start with the service, emirate and preferred arrangement, and ask us to confirm availability and details before agreeing.
