Frequently asked questions

You can send your enquiry from Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Availability in your area, the type of service and timing are confirmed when you contact us.

Send your emirate, type of home, main tasks and preferred arrangement. These details help discuss suitable options without assuming every task is included in one request.

Details vary by service, arrangement, location and need. Ask for a quote that explains fees, tasks and terms before completing any agreement.

Mention your preferred arrangement in your enquiry; live-in, live-out or visit options depend on availability and the details discussed with our team.

Choose the service, emirate and arrangement in the enquiry form, then open the ready-made WhatsApp message to +971 52 754 6698. You can review and edit the message before sending it yourself.

This means non-medical companionship and home support. Nursing, treatment or health procedures require a licensed healthcare provider.

You can write your enquiry in Arabic or English on WhatsApp, or call +971 52 754 6698 directly.

The service you need, your emirate and area, type of home, preferred arrangement and main tasks. Do not send ID documents or payment details in your first message.

Choose "Specific days or times" in the form and list the days and hours that suit you. Availability of this arrangement in your area is confirmed when you get in touch.

Typically tidying bedrooms and shared spaces, laundry and folding, and organising daily tasks around the family's priorities. The actual scope is agreed in writing before you commit.

Yes. Mention your preferred arrangement in your message: live-in, regular live-out hours, or specific days and times. Every arrangement depends on current availability and is discussed before any agreement.

Send your emirate, area, type of home, number of rooms and main tasks on WhatsApp, or call +971 52 754 6698. These details help us discuss the right option quickly.

Supporting the child's daily routine, organising play and activities at home, and coordinating schedules with the family. Health and medication decisions stay with the parents and a qualified professional.

Discuss this openly before agreeing. Childcare needs constant attention, so any extra tasks should be defined clearly so they never compete with supervision time.

Your children's ages, school and sleep times, emirate and area, preferred arrangement, preferred language and any special instructions you want to discuss.

Routine cleaning covers surfaces, floors, tidying rooms and the kitchen. Work that needs special preparation, such as exterior glass or moving furniture, is discussed as a separate item.

Specify this in your request. Some families prefer to provide their own products; agree on this in advance together with care instructions for delicate surfaces.

You can ask about specific days or times. Share the number of rooms, the type of cleaning and the days that suit you; availability is confirmed when you contact us.

Yes, list examples of the dishes your family prefers, such as Emirati, Arabic or international cuisine, so the right experience can be discussed before you agree.

It is not assumed. Specify whether the role includes shopping or cooking only, and who is responsible for buying ingredients and providing equipment.

Discuss any food allergy with the family and their specialist first, then write clear instructions. Never leave these details to unwritten expectations.

No. This is non-medical companionship and home support. Nursing, treatment and health procedures require a licensed healthcare provider.

Company and conversation, help organising the agreed daily activities, and keeping the family informed about needs and appointments.

The type of non-medical support needed, the timings, when family members are present, and any arrangements that support safe movement at home.

It should not be assumed. A family driver usually drives the family's own car; any other arrangement must be stated clearly before you agree.

Starting point, usual destinations, number of trips, type of car, daily or weekly timings and the emirate.

Yes, mention the school timings, routes and the pick-up and drop-off instructions agreed with the family.